I do love this product however, the filters unlike the way they used to be get clogged or something very quickly, because the water won’t drain through them unless I take them out and shake them every few days and I did the original soaking and everything correctly, and I’ve bought many of the old ones And they worked perfectly and I never had to do that., I kinda liked the old picture better as well cause she didn’t have to take the lid off to pour the water into the pitcher. But I certainly love the company and, the products and what they do